Privacy Policy

1. What Information We Collect

When you fill out the contact form on our website, we may collect:

• Your full name
• Your email address
• Your phone number
• Your company or organization name
• The message or inquiry you submit

We do not collect sensitive personal information through this website.

2. How We Use Your Information

We use the information you provide only to respond to your inquiry. We will not use your contact details for marketing, newsletters, or any other purpose without your explicit consent.

3. We Do Not Share Your Data

We do not sell, rent, or share your personal information with any third party for commercial purposes. Your data is only accessible to the Astana Cold Chain staff responsible for responding to your inquiry. Contact form submissions are processed via Formspree, which acts as a secure data processor.

4. Cookies & Tracking

We do not use cookies, analytics trackers, or any third-party tracking scripts on this website. The Google Maps embed on our Contact page is served by Google and may be subject to Google's own privacy practices.

5. Data Retention

We only keep contact form submissions for as long as necessary to respond to your inquiry. Once a conversation is concluded and no further action is required, records are deleted within a reasonable time frame.

6. Your Rights

Under RA 10173, you have the right to access, correct, or request the deletion of any personal data we hold about you. To exercise these rights, simply contact us at the details below.